Terms & Conditions

Terms & Conditions and SMS Terms of Service

Effective Date: October 16, 2026
Last Updated: October 16, 2026

Welcome to Frank P McCartin Co Inc (“Company,” “we,” “us,” or “our”), operating https://goindustrialsupplies.com. By accessing our website, purchasing products or supplies from us, or engaging in communications with us via telephone, email, or SMS text messaging, you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. General Commercial Terms

  • Product Availability & Orders: All orders and quotations for industrial supplies are subject to inventory availability and acceptance by Frank P McCartin Co Inc. We reserve the right to correct pricing or typographical errors.
  • Pricing & Payment: Prices are subject to change without prior notice. Payment terms are as agreed upon in formal invoices or credit agreements.
  • Deliveries: Delivery estimates are provided in good faith. We are not liable for shipping delays caused by carrier disruptions, adverse weather, or force majeure events.
  • Returns & Sales Tax: Our return policy and sales tax policy are described on our FAQ page.

2. Business SMS and Text Messaging Terms

Frank P McCartin Co Inc provides two-way business SMS text messaging services to communicate directly with our customers, contractors, and partners regarding delivery quotes, pricing, order fulfillment, and customer support.

Program Name

Frank P McCartin Co Inc Customer Support & Delivery Notifications (associated with https://goindustrialsupplies.com).

Program Description

Customers may opt in to receive text messages when inquiring about products, requesting delivery pricing, or discussing open orders with our sales and logistics team. Text messages are primarily used for:

  • Responding to direct customer pricing inquiries.
  • Coordinating delivery schedules and drop-off instructions.
  • Sending order status updates and logistics confirmations.
  • Customer service and account support.

Message Frequency

Message frequency varies based on your specific requests, open quotes, active orders, and customer-initiated interactions.

Pricing and Cost

Message and data rates may apply depending on your mobile carrier and wireless plan. Frank P McCartin Co Inc does not charge a separate fee for sending or receiving text messages; however, your carrier’s standard messaging rates apply.

Opt-Out and Cancellation (STOP)

You can cancel or opt out of the SMS service at any time. Simply text “STOP” to any text message you receive from our business numbers.

After you send the SMS message “STOP” to us, we will send you an SMS message confirming that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from that number unless you explicitly re-initiate text communications with our team.

Support and Assistance (HELP)

If you are experiencing issues with our text messaging service, or need assistance, reply with the keyword “HELP” to any text message you receive from us. You can also get help directly by contacting our office:

Mobile Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Neither Frank P McCartin Co Inc nor mobile network carriers are responsible for messages that fail to deliver due to carrier network outages, device power loss, or roaming limitations.

Mobile Privacy Policy

All text messaging originator opt-in data and consent are maintained in strict confidence. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For full details on our data protection practices, please view our Privacy Policy.

3. Website Use & Intellectual Property

All content, logos, text, graphics, and materials on https://goindustrialsupplies.com are the intellectual property of Frank P McCartin Co Inc or its respective suppliers and are protected by applicable trademark and copyright laws. Manufacturer names and brands listed on our line cards are the property of their respective owners. Unauthorized reproduction or commercial distribution without written consent is strictly prohibited.

4. Limitation of Liability

To the fullest extent permitted by law, Frank P McCartin Co Inc shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use of our website, product deliveries, or communications channels, even if advised of the possibility of such damages.

5. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Middlesex County, Massachusetts.

6. Contact Information

If you have questions regarding these Terms or our text messaging practices, please contact us:

Frank P McCartin Co Inc
149 Congress Street
Lowell, MA 01852
Phone: 800-929-9101
Email: ELE@goindustrialsupplies.com
Website: https://goindustrialsupplies.com